At Booklino Notes, we take pride in offering high-quality stationery items designed to inspire creativity, productivity, and organization. Customer satisfaction is at the core of our business, and we want every customer to feel confident when shopping at booklinonotes.store. This Refund and Returns Policy outlines the terms and conditions under which customers may request refunds, returns, or replacements. By placing an order on our website, you agree to the guidelines stated below.

We accept returns for items that arrive damaged, defective, or incorrect. If you receive a product that is not in perfect condition upon arrival, please contact us within 7 days of delivery at info@booklinonotes.store. To process your request smoothly, kindly include your order number, photos of the issue, and a brief description of the problem. Once reviewed, we will guide you through the return or replacement procedure. Items must be returned unused, in their original packaging, and with all included accessories. Please note that personalized, clearance, or special-offer items are not eligible for return unless they are defective or damaged upon arrival.

Refunds are issued only after the returned product has been inspected and approved by our team. Once your return is received and verified, we will notify you via email regarding the approval or rejection of your refund request. Approved refunds will be processed within 5–10 business days, depending on your bank or payment provider. Refunds are issued to the original payment method used at checkout. Shipping charges are non-refundable unless the return is due to an error on our part. If an item is returned in used condition, missing parts, or damaged due to mishandling, the refund may be partially approved or rejected altogether.

At Booklino Notes, we aim to ensure a smooth, worry-free shopping experience for all customers. If you need help choosing the right product, have questions about order status, or experience any issues, our support team is always ready to assist. Simply email us at info@booklinonotes.store, and we will do everything possible to make your experience positive. We reserve the right to update this Refund & Returns Policy at any time to better serve our customers, so we encourage you to review this page periodically. Thank you for trusting Booklino Notes for your stationery needs—we appreciate your support and look forward to serving you with high-quality products and dependable service.